added some links

SVN: 30141

deep_sequencing_unit/tracking/etc/email-template.txt

-Dear Mr./Mrs.
-
+Dear Mrs./Mr.
 This email has been sent to you automatically by the openBIS system because
 you have been registered as a contact person or principal investigator.
 
-There is progress considering your sequencing order. Below you will find all the details.
+There is progress considering your sequencing order. Below you will find all
+the details.
+
+Alternatively for an easier download of FASTQ files use this little webapp:
+https://openbis-dsu.ethz.ch/openbis/webapp/downloader/
+
+For batch downloading FASTQ file via SFTP please have a look at the
+documentation here:
+https://wiki-bsse.ethz.ch/x/MBEkBg#InstallationandAdministratorsGuideoftheopenBISDataStoreServer-ExampleFTPSclientconfiguration
+
+Some documentation about FASTQ and openBIS is available here:
+https://wiki-bsse.ethz.ch/display/DBSSEQGF/Home
+http://www.bsse.ethz.ch/qgf/faq
+
+Kind regards,
+Quantitative Genomics Facility Team
+http://www.bsse.ethz.ch/qgf/
 
 {generated-content}
 
-Kind regards, 
-	Quantitative Genomics Facility Team
+-------------------------------------------------------------------------------
+http://www.bsse.ethz.ch/qgf/
\ No newline at end of file